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Find trust-worthy answers on all things mental health at Talkspace.
What is Talkspace?
Talkspace is the most convenient and affordable way to connect with a licensed therapist — all from the privacy of your device. Send your therapist text, audio, picture, and video messages at any time, and they will respond daily, 5x/week. If you’re looking for the “face-to-face” therapy experience, we also offer Live Video Sessions so you and your therapist can plan to connect in real-time.
How do I get started?
You’ll be prompted to answer a few questions about yourself and your preferences for therapy, and our matching algorithm will suggest three potential therapists. Choose the one that’s the best fit for you, and follow the steps to set up your Talkspace account.
How do I communicate with my therapist?
Your Talkspace “room” is available 24/7 so you never have to wait to share what’s on your mind. Message your therapist whenever something comes up — whether you’re commuting, at the office, or lying in bed. For all Live Video Sessions, you and your therapist will schedule an appointment in advance. All communication within your individual therapy session is hosted on the Talkspace platform.
How much does Talkspace cost?
Talkspace is a subscription service, offering various plans so you can customize your treatment in a way that’s right for you. Get access to therapy, online psychiatry, and personalized mental health care. Plans range from $65 to $100 per week, but there are no contracts and you can cancel your plan anytime.
Talkspace also partners with insurance health plans, employee assistance programs (EAP), and educational organizations. Our extensive network ensures you can get the treatment you need without worrying about cost. Learn more about insurance coverage for online therapy and psychiatry.
How does Talkspace protect my privacy?
At Talkspace, your security is our #1 priority. Our platform is HIPAA-compliant and encrypted banking-grade, industry standard technology. Talkspace always requires a password for use, and our iOS app accommodates Touch ID and Face ID on enabled devices. For more details, read our Privacy Policy.
How do I find the right therapist for me?
The right therapist for your needs can diagnose, develop an effective mental health treatment plan, and help you improve your overall quality of life.
Online therapy providers can be a great resource for those learning more about mental health services. Think about your treatment goals, learn more about different mental health resources, and ask questions to make sure you find the best therapist for you.
It's also good to consider the cost of therapy and look for a licensed therapist that's covered by your health insurance plan. We partner with health plans across the United States to make online therapy more accessible than ever before through insurance coverage. Learn more about online therapy covered by insurance through Talkspace.
How do I know what type of therapist to see?
Different therapists specialize in various areas of mental health support ranging from anxiety, to trauma, emotional distress, or depression. Talkspace makes it easy by matching you with licensed therapists who align with your specific concerns and treatment goals. From there, you'll be able to communicate with your therapist through text, audio, or video sessions.
Can I connect with a therapist near me through Talkspace?
Yes, Talkspace connects you with licensed therapists in your area through our platform. You can communicate via text, audio, and video from anywhere, allowing you to access local mental health support even if you’re not meeting in person.
Can I switch therapists if I feel it's not the right fit?
Finding the right therapist is important for your mental health treatment, and we're here to make that process as easy as possible. If you feel like your provider is not a good fit, we want to make sure you get the best possible care by being able to switch to a new provider when you feel it's necessary.
To switch providers, login to your Talkspace account, answer a few questions, review your matches, and select a new provider.
What are the benefits of finding a therapist online versus in-person?
Online therapy offers flexibility, convenience, and the ability to access licensed therapists in your state without lost travel time. With Talkspace, you're able to schedule a therapy session from anywhere, message a licensed professional anytime, and receive affordable, high-quality mental health care.
What types of therapy are available on Talkspace?
Talkspace offers a range of therapy approaches, including cognitive behavioral therapy (CBT), psychodynamic therapy, grief counseling, and more. We'll ask you about your medical history and treatment goals to help you find an online therapist best suited to your needs.