Welcome to Talkspace
Talkspace provides online therapy with a licensed provider via private message and live video. You and your covered dependents can now access Talkspace through your behavioral health benefits with the Empire Plan, managed by Carelon. Engaging with a Talkspace provider is subject to the same co-pay that would apply to an in-person visit. To get started, you will need to register to confirm benefit availability, complete the QuickMatch process, select a provider and make your payment.
Use my Employee Wellbeing Program Benefit1
Use my Employee Assistance Program (EAP)1
Use my Insurance Benefits
If you have questions regarding your behavioral health benefits or coverage, please call the Empire Plan toll free at 1-877-7-NYSHIP (1-877-769-7447), option 3 for Carelon, for support.
Benefits of Talkspace
Modern mental health solutions
Teen therapy
Specialized therapy for
ages 13-17.
Psychiatry
Evaluations and psychiatric medication
management for ages 18+.
Online therapy
Online support from a
licensed provider.
Self-guided therapy
Our expert-created Talkspace Go app offers more than 70 clinically supported programs and weekly, therapist-led live classes that build emotional intelligence. In just a few minutes a day, self-guided programs address anxiety, burnout, depression, relationship and parenting challenges, and more.
How it works
Check insurance
We're in-network with many major plans, or pay out-of-pocket.
Get matched
Answer a few questions online and we'll match you with a licensed provider.
Start therapy
Communicate with your therapist through live sessions, messaging, or both.
Switch any time
If your first therapist isn't a fit, it's easy to select a new one, at no additional cost.
Do you still need help?
Do you still need help with a specific issue? Submit a request form
to get answers or share feedback.
