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Welcome to Talkspace

West Virginia University and Talkspace are working together to bring WVU students convenient, personal and professional online messaging and support from a dedicated licensed mental health therapist, anytime, anywhere.

WVU students will receive these services at no cost. You will have access to two video sessions per month, and you can regularly send text, audio and video messages to your therapist. All you need to do is enter your MIX email below to verify eligibility. You do NOT need to contact Carruth Center prior to using Talkspace services. Talkspace is confidential and secure.

Get started today by entering your preferred email and keyword.
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Use my Employee Wellbeing Program Benefit1

Use my Employee Assistance Program (EAP)1

A valid authorization code 2 is required to access your benefits at no cost to you

Use my Insurance Benefits

Your Member ID is required to confirm eligibility and cost share 3
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Please enter your WVU MIX email address to verify your eligibility and get started. Messaging and live video therapy is available to all WVU students, including those attending WVU Morgantown, WVU Online, WVU Tech and WVU Potomac State. Students may be located in any U.S. state, including West Virginia.

Benefits of Talkspace

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Eliminate commute time and scheduling hassles
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No search for a therapist or long wait for an appointment
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Seamlessly switch providers, at no extra cost
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Receive affordable, high-quality mental health care

Modern mental health solutions

Teen therapy

Specialized therapy for
ages 13-17.

Psychiatry

Evaluations and psychiatric medication
management for ages 18+.

Online therapy

Online support from a
licensed provider.

Self-guided therapy

Our expert-created Talkspace Go app offers more than 70 clinically supported programs and weekly, therapist-led live classes that build emotional intelligence. In just a few minutes a day, self-guided programs address anxiety, burnout, depression, relationship and parenting challenges, and more.

How it works

Check insurance

We're in-network with many major plans, or pay out-of-pocket.

Get matched

Answer a few questions online and we'll match you with a licensed provider.

Start therapy

Communicate with your therapist through live sessions, messaging, or both.

Switch any time

If your first therapist isn't a fit, it's easy to select a new one, at no additional cost.

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Do you still need help?

We address most common questions on the Talkspace FAQ page.

Do you still need help with a specific issue? Submit a request form

to get answers or share feedback.